Terms of service

TERMS OF SERVICE

By accessing or purchasing from Elva’s Vault, you agree to the following terms.

PRE-OWNED ITEMS
Elva’s Vault specializes in pre-owned luxury goods. Unless specifically stated otherwise, items are not new and may show signs of previous use. Please review all photographs, descriptions, measurements, and condition details before purchasing.

AUTHENTICITY
Items offered for sale by Elva’s Vault are carefully authenticated. We stand behind the authenticity of the items we sell.

PRICING & AVAILABILITY
Prices are subject to change without notice. Because many of our pieces are one-of-a-kind, availability is not guaranteed until an order has been successfully completed.

ORDERS
Elva’s Vault reserves the right to cancel or decline an order in cases of pricing errors, suspected fraud, payment issues, inventory errors, or other circumstances that prevent us from completing the transaction.

RETURNS & REFUNDS
All purchases are subject to our Return & Refund Policy. Please review this policy before completing your purchase.

SHIPPING
Orders are subject to our Shipping Policy. Customers are responsible for providing accurate shipping information at checkout.

PRODUCT INFORMATION
We make every reasonable effort to accurately represent the condition, color, measurements, and characteristics of each item. Colors may appear slightly different depending on lighting, photography, and screen settings.

TRADEMARKS
Elva’s Vault is an independent reseller and is not affiliated with, endorsed by, or sponsored by the designer brands whose products may be offered for sale. All trademarks and brand names belong to their respective owners.

LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Elva’s Vault will not be liable for indirect, incidental, or consequential damages arising from the use of our website or products.

CHANGES TO THESE TERMS
We may update these Terms of Service from time to time. The version posted on our website at the time of purchase will apply to that transaction.

CONTACT
Questions regarding these Terms of Service may be submitted through our Contact page.